1.These EGVs are valid for 6 months from the date of issue. (Validity date will be mentioned).
2.These EGVs are valid for booking on Flights (Domestic/International), Hotels/ Buses (Domestic), Holidays (Domestic/International) only at Yatra.com.
3.EGVs are valid for ONE time transaction only.
4.EGVs can be used Online for booking of Flights (domestic/international), Hotels (domestic) &Buses (domestic) individually.
5.EGVs are Cumulative, i.e. 2 or more vouchers can be clubbed together to make a single booking. However, Cumulative redemption is possible Offline only (by calling 0124-4883876/0124-4883877 between 10AM to 7PM)
6.Buses (domestic) can be redeemed online only.
7.Holidays (domestic/international) can be redeemed offline only by calling 0124-4883876/0124-4883877 10AM to 7PM (all seven days).
8.User has to apply / quote the unique EGV number at the time of booking to avail the benefits.
9.Any applicable convenience fee/processing fee/excess tour cost/ government taxes shall be payable at the time of booking (Only if the package cost exceed the EGV value)
10.If an EGV is lost or stolen, Yatra will not be liable for replacement or Compensation.
11.This EGV cannot be clubbed with any other ongoing offer discount/cash back/promotion run by Yatra.com.
12.No additional Discount / reduction in the price will be entertained other than the offer mentioned on the EGVs.
13.If a purchase is less than the value of the EGV, then customer can avail the discount maximum up to the value of the purchase only. Balance EGV amount will be forfeited and customer will have to pay Re.1 to complete the transaction.
14.If a purchase is equal to the value of the EGV, then customer will have to pay Re.1 to complete the transaction.
15.If a purchase is more than the value of the EGV, then balance amount can be paid through Net Banking, card (debit/credit cards), Mobile Wallet or Consumer can pay balance amount through another EGV through offline mode of redemption only (in case Consumer has more than one EGV) e.g. if Consumer wishes to redeem an EGV against the booking of Rs. 5,500 then he can use a Rs. 5,000/- EGV and the balance amount of Rs. 500/- can be paid by Net Banking/card/ Mobile Wallet or by using another EGV (through offline mode of redemption).
16.Confirmation of any booking will be subject to availability at the time of booking and will be governed by the standard booking terms & conditions of Yatra.com.
17.Yatra.com is not liable to pay for any difference in fare/tariff between date of redemption request placement and date of using EGV during booking.
18.No change or cash can be taken in exchange of this EGV.
19.In case of cancellations, EGV amount will not be refunded back to the customer.
20.All the terms and conditions of the EGV as given hereof and standard terms and conditions, user agreement, privacy policy (subject to change) of Yatra.com as mentioned in the website www.yatra.com and the terms and conditions of the respective airline/ hotel /resort/other service provider shall be applicable on the Customer.
21.Any legal disputes, whatsoever regarding any aspect of the promotion shall be handled in the jurisdiction of the courts in Gurgaon, Haryana only.
Note:- For any help on how to use the voucher please call on 0124-4883876/0124-4883877.