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Terms & Conditions
T&C Confirmation
- Gift Vouchers are ACCEPTED only at Estele E-Commerce Portal www.estele.co
- Gift Vouchers CAN be used during Sale.
- Multiple codes can be clubbed for single purchase. Maximum of five gift cards can be redeemed against single invoice
- The e-voucher codes are unique and one time usage only.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The holder of the Instant Gift Voucher is deemed to be the beneficiary.
3.Beneficiary should announce the intent of using the Instant Gift Voucher before making a purchase.
4.The gift card is not a legal tender or replacement of credit / debit card
5.This card cannot be exchanged for cash or cheque
6.This card cannot be redeemed at offline retail Outlets, any other multi brand or departmental stores or any other marketplaces like Amazon, Flipkart, Paytm etc. for purchase of Estele products
7.The validity of the Estele Gift Card will be for One Year I.e. 365 days from date of activation (purchase) of card
8.Maximum of five gift cards can be redeemed against single invoice
9.No replacement or compensation is permissible for lost or mutilated or defaced Gift Card.
10.Any dispute or redemption issues should be referred to Estele customer support (info@estele.co) and the decision of the company shall be final
11.All disputes must be referred to Hyderabad Jurisdiction only
12.E-Gift cards are normally delivered instantly. But sometimes due to system issues, the delivery can be delayed up-to 24 hours.
13.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com