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Terms & Conditions
T&C Confirmation
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
Daily Cash allowance of 2,000/- (per day) in case of hospitalisation above 24 hours, for the period of
hospitalisation within the SI Limit. Double Daily Cash for ICU Hospitalisation.
Will be paid on submission of Discharge Summary and other claim documents.
Normal Hospitalisation - 30 Days Max
Daily Cash Benefit - ICU Hospitalisation 4000 (per day) 15 Days Max
Sum Insured 60,000
Relationships Covered - Spouse, Son, Daughter
Cover Type - On Individual Basis
Entry Age Limits - 18Yr to 65 Yr
Exit Age Lifelong"
2. Finusmart Gift Card ("GC/GVs") CANNOT be revalidated once expired or cancelled under any circumstances
3. Finusmart Gift Card ("GC/GVs") are issued by VG, credit & debit cards issued outside India cannot be used to purchase Finusmart Gift Cards
4. Finusmart GC/GV are redeemable across on www.finusmart.com
5. The GC/GV's will expire within 365 days from the date of issuance of GC/GV
6. GC/GV cannot be transferred for value or redeemed for cash or any other form of remuneration
7. Finusmart or their affiliates are not responsible if GC/GV is lost , stolen, destroyed, or used without permission
8. Multiple GV / GC/GV can be used in one bill/transaction.
9. For Terms & Conditions on health & wellness solutions offered by Finusmart and to redeem, visit www.finusmart.com
10. Any such unused balance amount shall stand lapsed automatically.
11. Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final. In case of any legal disputes, the courts at New Delhi shall have the exclusive jurisdiction.
12. For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com