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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- myUpchar GV/GC can be used online at www.myupchar.com
- myUpchar GV/GC is only applicable on Medicines
- Multiple vouchers can be used in one transaction
- myUpchar GV/GC can be clubbed with existing offers
- Visit gftr.it/mup to activate/add E-Pay Code to your account.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The person who has the myUpchar GV/GV is deemed to be the beneficiary
3.This is a ONE-Time use GV/GC
4.No credit/Refund for the unused amount of the GV/GC will be given
5.myUpchar GV/GC CANNOT be revalidated once expired
6.myUpchar GV/GC can be utilised for the services in Pan India Cities
7.myUpchar GV/GC can be clubbed with ongoing promotions
8.Any dispute related to the GV/GC should be referred to the issuing company and the decision of the issuing company shall be final
9.myUpchar makes full efforts to accept Insta Gift Vouchers (GV)/Gift Cards (GC), but on account of any technical reasons GV/GC may not be redeemed
10.If an Insta Gift Voucher (GV)/Gift Card (GC) gets blocked on account of technical issue it would get enabled in 72 hours
11.myUpchar GV/GC is ONLY applicable Medicines
12.For any queries / issues related to GV / GC, raise a request at www.gvhelpdesk.com