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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Only one GV/GC CAN be used against one bill.
- This is a one-time use GV/GC.
- Gift Vouchers CANNOT be used directly at Flower Aura stores.
- GV/GC CANNOT be clubbed with existing offers
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2. The user with the Flower Aura GV/GC is deemed the beneficiary.
3. GV/GC CANNOT be redeemed directly at Flower Aura Outlets.
4. GV/GC cannot be clubbed with existing offers on the Flower Aura website.
5. Partial redemption is not allowed for Instant Gift Voucher. This is a one-time use GV/GC.
6. The GV/GCs are not for resale nor redeemable for cash.
7. The GV/GC CANNOT be revalidated once expired or canceled under any situations.
8. GyFTR/Flower Aura is not responsible if the GV/GC is lost, stolen, or used without permission.
9. Flower Aura/ GyFTR at its sole discretion may add or remove a category or product from the list without giving any prior notice.
10. GV/GC cannot be redeemed on specific block-out dates, Flower Aura may add or delete any date at its sole discretion.
11. In case of any dispute, referred to the company from where the GV/GC has been received, the company's decision shall be final.
12. Multiple Gift Vouchers CANNOT be used in one bill.
13. For any queries/issues related to GV / GC, raise a request at www.gvhelpdesk.com