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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- Gift Vouchers are ACCEPTED at all Listed Outlets.
- Gift Voucher once expired cannot be revalidated.
- Multiple Gift Vouchers can be used in one bill.
- Visit gftr.it/clh to activate/add E-Pay Code to your account.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The person who has Caf Delhi Heights Voucher GV / GC Code is deemed to be the beneficiary.
3.Do inform the cashier that you plan to use the GV / GC for making payments before billing.
4.Only the listed outlets at their sole discretion accept the GV / GC. Caf Delhi Heights may add or remove an outlet without giving any prior notice.
5.More than one GV / GC can be used in one bill. One customer is not allowed to use GV value more than Rs 5000.
6.This is a ONE time use GV / GC.
7.The unused amount remains as EPay balance and can be used till its completely exhausted or expires.
8.Caf Delhi Heights GV / GC CAN NOT be revalidated once expired.
9.Cafe Delhi Heights GV / GC cannot be clubbed with ongoing promotions/Loyalty cards/offers at the outlet and the other properties i.e. (Zomato, Dineout, Easy diner & others).
10.Cafe Delhi Heights GV / GC cannot be redeemed on specific block out dates 25th Dec, 31st Dec, 1st Jan and 14th Feb.
11.Any dispute related to the GV / GC should be referred to the issuing company and the decision of the issuing company shall be final.
12.Cafe Delhi Heights makes full efforts to accept Insta Gift Vouchers (GV) / Gift Card (GC), but on account of any technical/administrative reasons an outlet may refuse to accept the same.
13.If an Insta Gift Voucher (GV) /Gift Card (GC) gets blocked on account of a technical issue, it would get enabled in 72 hours.
14.Please contact the Restaurant Manager for any acceptance issue and if the issue is still not resolved, you can raise a request at www.gvhelpdesk.com