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Terms & Conditions
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Terms & Conditions
T&C Confirmation
- IGP Insta Gift Voucher would be acceptable on the website only at igp.com
- Multiple Vouchers can be used against one bill.
- Gift Vouchers CAN be used during Sale.
Q. What is the Validity of the Gift Vouchers?
A. The validity of each Gift Voucher depends on Brand to Brand and can be between minimum of 3 months to maximum of 12 months. For the exact validity, please refer to the Voucher E-Mail / Voucher SMS.
Q. Can I return / cancel a Gift Voucher which I have redeemed?
A. We regret that is not possible. Gift Vouchers once redeemed/bought cannot be cancelled or returned.
Q. My Vouchers have expired. Can I have the validity of the vouchers extended?
A. We regret that is not possible. The Gift Vouchers cannot be revalidated once expired.
Q. I’ve lost my Voucher SMS / E-Mail. Can I get my Voucher SMS / E-Mail again?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. Can I know the status of my Gift Vouchers?
A. Yes, of course! You can call us at 1800-1033-314 or share your query at www.gyftr.com/hdfcsmartbuy/contact-us and our agents will be happy to assist you.
Q. What is the estimated delivery time?
A. Since these are Instant Gift Vouchers which are delivered on your Mobile Number and E-Mail Id, estimated delivery time is 5 – 10 minutes.
2.The GV/GCs are not redeemable for cash or credit.
3.Multiple GV/GCs can be used against one bill.
4.GV/GCs can be used during Sale.
5.GV/GC is not a legal tender or replacement of credit / debit card.
6. If the invoice value exceeds the value of your GV/GC, customer can pay the balance amount through other modes of payment.
7. The holder of this GV/GC shall be solely responsible for the safe custody of the GV/GC and the related credentials mentioned on it. No loss/duplicate GV/GCs will be issued or compensated.
8.No returns/refunds on GV/GCs given by www.igp.com Please check the refund policy at FAQs section faqs for further details.
9.Any redemption issues related queries you can get in touch with customer care at support@igp.com or call us at +91-(22) 4343-3333.
10.Join Ventures Private Limited reserves the right to amend the Terms & Conditions at its discretion without prior notice. Any dispute should be referred to the Join Ventures Private Limited and the decision of the company shall be final. Legal Disputes will be subjected to Mumbai jurisdiction.
11.For any queries/issues related to GV / GC, write to www.gvhelpdesk.com