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FAQs

1. How can I use my Gift Voucher?
- Not only are our vouchers delivered instantly, they are also very easy to redeem. A voucher that can be used at a store simply needs to be presented at the cash counter at the time of billing. The voucher amount is adjusted and the remaining amount of the bill, if any, will need to be paid in cash/card. Please note that these are one-time use vouchers. To make the most of it, try using vouchers if the billing value is equal to or more than the voucher amount.

For online redemptions, please visit the brand page on https://www.gyftr.com/godrejclubone and check the steps of redemption.

2. What is the Validity of the Gift Vouchers?
- The validity of each Gift Voucher varies from brand to brand and can be between 3 months to 6 months. For the exact validity, please refer to your Voucher Email or SMS.

3. I have lost my voucher SMS/email. What should I do?
- We have you covered here! Simply chat with our virtual assistant Ema to get your vouchers resent instantly  https://www.gvhelpdesk.com

4. I have not received my vouchers yet?
- That can happen occasionally due to network issues. Here is what you can do.

1.Check if you have received the voucher email. This can go to your junk/spam mailbox too.
2.If yes, It's fairly easy. Talk to us at www.gftr.it/whatsapp to resend your Vouchers instantly.
3.If the vouchers are not on email,
please wait for an hour after you have processed your order and follow the steps above.

5. Where can I check the acceptable outlets for voucher redemption?
- Vouchers can be used at all listed outlets. You can find the outlet nearest to you at the outlet locator section of the brand page. Click on the link & go to the brand page https://www.gyftr.com/godrejclubone

6. I am at the store and the cashier is not accepting the voucher.?
- Do not worry! Simply call us at 1800-103-3314 and we will resolve it for you. platform.

7. My voucher can only be used online but it shows up as invalid. What should I do?
There are a few quick self-help checks that you should look at –.
  • Are you following the correct redemption process? Check for the correct redemption steps at the brand page.
  • If the steps are correct and the error is invalid voucher code, please reach out to the helpline number of the Gyftr (1800-103-3314).
8. Can I earn GV Coins by using GV Coins for purchasesMy voucher can only be used online but it shows up as consumed. What should I do?
- Please reach out to the helpline number of the brand.

9. Can I use my Gift Voucher online?
- It varies from brand to brand. While brands like Amazon, Flipkart, Myntra etc. are only accepted online, other brands like Croma and prestige can be used both online and at a store. Please visit the brand page for exact details at  https://www.gyftr.com/godrejclubone and select the brand name.

10. How many times can a voucher be used?
- All our vouchers are one-time use vouchers. Please refer to the terms and conditions on the brand page at  https://www.gyftr.com/godrejclubone  for detailed information..

11. Brand or Denomination of my choice is not available. What should I do?
- The brand/denominations are available on the website basis the availability of inventory. While we try our best to ensure stock availability, in the event you don’t find a voucher denomination of your choice, we advise you to wait for a while and try again.

12.Is there a physical voucher?
- That is the beauty of our vouchers. The one thing that no one forgets when they go out is their phones and these instant vouchers are always handy with you in your SMS. Since there is no need to carry any additional physical gift card, no physical voucher is issued.

13.How many Gift Vouchers can I use in one transaction?
- This varies from brand to brand. Please visit the brand page on  https://www.gyftr.com/godrejclubone  for exact details.